February TSC Agenda
Agenda for Technology Steering Committee
Tuesday, February 10, 2009
7:15 – 8:15am
CAO – Rm 133
7:15 – 7:20 New Equipment Installation Process
Tracking:
- Requisition created – Product received (help to manage vendors)
- Receipt date – installation (help to manage workload and customer response time)
7:20 – 7:30 - Netbooks
- Quick presentation/description
- Would they meet any existing/future needs
7:30 – 8:15 Facebook
- Build common understanding of application
- Identify Risks and Concerns
- New Staff Policy considered by Board on 2/10
- Student safety training ideas
- Staff safety training ideas
- Parent Safety training ideas
Data review
Jan – 461 tickets
- Response: 4.25 hrs –90.5%
- Closure: 10 hrs – 95.7%
Dec – 325 Tickets
- Response: 5.5 hours (10.5 hour business day, 10.5 hr goal) – 88.5%
Closure Avg: 14.5 hours (10.5 hour business day, 31.5 hour goal) – 88.3%